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Walgreens enters partnership to expand healthcare services

Walgreens has entered into a partnership with Orlando Health, a comprehensive nonprofit healthcare organization based in Orlando, Fla., to provide coordinated and expanded healthcare services to its customers. 

"In today's healthcare landscape, these types of innovative coordinated care programs are vitally important to help ensure patients have access to the quality care they need," stated Jeffrey Kang, Walgreens SVP health and wellness services and solutions. "With our expansive retail footprint, diverse portfolio of healthcare assets and proven success in collaborating with others in the medical community, Walgreens is uniquely positioned to bridge critical gaps in care and improve patient outcomes, furthering our mission to help patients get, stay and live well."

The collaboration and services offered will foster greater access to care with Healthcare Clinics at select Walgreens offering evening and weekend hours, convenient locations and online appointment scheduling; better coordination of care for Orlando Health patients with Healthcare Clinic providers for acute, chronic and preventive services; direct communication between Orlando Health physicians and Healthcare Clinic nurse practitioners to facilitate care coordination and sharing of patient information; and increasing patient awareness regarding Orlando Health services, as well as information and awareness of Healthcare Clinic services, including routine screening, monitoring, immunizations, and clinic locations and hours.

Walgreens and Orlando Health also are exploring opportunities to share electronic medical records, with the goal of developing read-only access to real-time patient medical information. This level of coordination also could include creating online or call center appointment scheduling technology to further increase patient access to services.

"A key tenet of our mission is to improve the health of the individuals in the communities we serve, and by utilizing new approaches, such as this relationship with Walgreens, we'll be able to better reach and treat the patients of Central Florida," said Wayne Jenkins, president of Orlando Health Physician Partners. "This relationship represents the type of collaborative strategies that we view as essential in the emerging healthcare environment. We're confident that by working together, our two organizations can help ensure that patients are receiving the best care, in the best locations, as well as a truly seamless care experience."

Orlando Health has six wholly-owned hospitals and two partnership hospitals throughout Central Florida, a skilled nursing facility, Physician Associates, one of the largest multi-specialty physician practices in central Florida, consisting of more than 90 physicians in more than 20 locations, along with more than 2,500 affiliated physicians. The clinical collaboration includes 13 Healthcare Clinic locations at select Walgreens in nearby cities, including Orlando, Kissimmee, Apopka, Winter Springs, Clermont, Lake Buena Vista, Lake Mary, Winter Park and Windermere, Fla.

"Orlando Health is an established healthcare leader in Central Florida, and its integrated approach to improving the community's health is a great strategic fit for Walgreens and our mission," Kang said.

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