Kohl’s plans to leverage cloud technology so it can focus on core business and meet peak seasonal demands. To that end, the company has entered into a long-term, multi-year contract to migrate its contact center to the Interactive Intelligence Communications-as-a-Service solution.
Body Central Corp., a multichannel, specialty retailer that offers on-trend apparel and accessories at value prices, has appointed Donna R. Ecton as non-executive chairman of the board. Ecton has been a director of Body Central Corp. since May 2011.
Macy’s reported increases in sales and income for the first quarter of 2013 compared to the same period a year earlier, despite cool weather that delayed spring shopping in key markets. Net income was $217 million, a 20% hike from $181 million in the year-ago period.