SUNNYVALE, Calif. — Fujitsu has teamed up with its longstanding partner SAP AG to build a new packaged integration component, which will integrate Fujitsu's next-generation retail Point of Service application with the SAP(R) for retail portfolio solutions. The resulting extended capabilities will deliver significant multichannel benefits in terms of customer service, front-office business process improvements and point-of-sale improvements to retailers.
"We are delighted to sign this agreement with SAP to build an integrated POS and ERP component for modern multichannel retailers," said Richard Clarke, vice president, Global Retail Strategy, Fujitsu, according to a press release. "Retailers — both current and future SAP Retail customers — have long been asking for this 'out of the box' integration to simplify implementation and deliver a superior customer experience at the point of purchase."
Fujitsu is both an SAP global technology, services and hosting partner as well as an SAP-certified provider of cloud services. It provides companies with applications and IT infrastructure, implementation and operation of SAP solutions, strategic consulting and ongoing improvement of business processes.
Fujitsu's GlobalSTORE(R) software is its full-featured, customizable POS, cash management and back-office system. Forrester Research, Inc ranked the GlobalSTORE software in the Leaders category of its recently published "The Forrester Wave(TM): Point of Service, Q2 2012." According to Fujitsu, GlobalSTORE software performed particularly well on transaction processing, implementation and deployment flexibility and a visionary strategic roadmap to Fujitsu's next-generation retail POS solution.
Retailers can use the SAP for Retail solution portfolio to transform their businesses with unified and simplified processes to plan, market, target, sell, supply and operate more efficiently.
"Providing our retail customers with the solutions that support their ability to run their retail operations better in these changing retail times is a priority for SAP," said Lori Mitchell-Keller, senior vice president and head of Global Retail Industry Business Unit, SAP, in a press release. "The integration of point of service capabilities with SAP Retail solutions is an important component in providing a complete, multichannel offering for our retail customers. It allows them to provide a retail experience that keeps their shoppers coming back. Working with partners such as Fujitsu is essential to SAP achieving this goal."
Fujitsu and SAP are currently working together in multiple regions to deliver the integrated solution to the global retail market place.