Content about Company Customer

May 10, 2013

DunnhumbyUSA, a global leader in building brand value for consumer goods and retail companies, has made changes to its Cincinnati-based senior leadership.

May 8, 2013

Modell’s has selected Micros-Retail, a leading provider of retail technology for the specialty and general merchandise retail industry, to help it improve customer experience, modernize IT for the stores and streamline day-to-day functions.

May 1, 2013

Social shopper media firm Collective Bias may have been founded in Walmart’s home town of Bentonville, Ar., but the firm has big plans to help suppliers to Target achieve their social media objectives.

March 11, 2013

HSN has named to key executives to its corporate leadership team.

February 21, 2013

Lowe’s announced that Lara Lee will join the company as SVP customer experience design, effective Feb 25.

January 17, 2013

Staples has launched the Staples App Center, an online marketplace for cloud-based business applications.

January 14, 2013

Yomari and Predictix will join forces to deliver merchandising and analytics solutions to large and midsize retailers.

January 14, 2013

National sporting goods retailer Hibbett Sports has selected a business intelligence platform developed by QuantiSense, which will allow it to leverage retail analytics so it can improve local assortments across all physical stores.

January 10, 2013

Rockbridge Growth Equity has acquired Triad Retail Media, a 300 person digital retail media agency founded by former Procter & Gamble executive Greg Murtagh.

December 6, 2012

CashStar, a leading digital gifting company, has partnered with celebrations site Punchbowl.com, which enables its consumers to embed eGift Cards in their digital greeting cards.

November 20, 2012

Best Buy on Tuesday continued its string of negative same store stores sales, posting a 4% decline at U.S. stores, and recorded a worse than expected profit.

November 8, 2012

Walmart has unveiled its Black Friday circular and event times on www.Walmart.com as well as its Facebook wall and mobile app.

October 1, 2012

LightHaus announced that Foot Locker has deployed the LightHaus Visual Customer Intelligence (VCI) solution to measure customer traffic and sales conversion rates at all of its Champs Sports stores in the United States and Canada, as well as its Foot Locker Canada stores.

March 30, 2012

Retailers are now well familiar with social media as a means of engaging consumers, but may be less familiar with using this means of interactive dialogue to engage employees. And, yes, even those employees out on the sales floor. Why is employee engagement so important? Because profits are important.

February 14, 2012

Research results released Tuesday by Temkin Group, which rates the customer experience of 206 large companies across 18 industries, showed that only eight companies deliver excellent customer experience: Sam's Club and Publix led the pack, followed by Starbucks, Subway, Chick-fil-A, Aldi, Winn-Dixie, H.E.B., and credit unions.

May 6, 2011

Mike Jackson was named to the board of directors of iControl Systems USA where he will also serve in the capacity of senior advisor to iControl president and CEO Tal Zlotnitsky.

April 28, 2011

JCPenney's big-and-tall concept will debut next month, and from the company's description, it seems as much a sports bar as it is a clothing store -- without beers on tap.

February 14, 2011

Best Buy Mobile, the mobile specialty retail unit of Best Buy Co., announced that it is extending the offer to “future proof” smart phone purchases for free through Feb. 26 in all Best Buy and Best Buy Mobile standalone stores across the country.

February 10, 2011

Walmart has sold AT&T iPhones in its store for several years now so it shouldn’t have come as a surprise that the company would be offering the iPhone 4 now that it is available on the Verizon network.

February 9, 2011

Walmart announced that iPhone 4 on the Verizon Wireless network will be available in select Walmart stores starting Feb. 10.

January 28, 2011

It turns out the announcement earlier today by Walmart that Duncan Mac Naughton would serve as head merchant of the company’s U.S. division was but one component of a more extensive shakeup at the company.

January 21, 2011

Fortune on Thursday released its “100 Best Companies to Work For” list, ranking Wegmans Food Markets No. 3 and making the New York-based grocer the highest-ranked retailer. Only the software firm SAS and consulting organization Boston Consulting Group ranked higher. Wegmans has appeared on the Fortune list for 14 consecutive years, every year since the list was first published in 1998.

December 1, 2010

The nation’s discount retailers and warehouse club operators posted strong sales in November, beating analysts’...

November 21, 2010

Walmart announced that it will price match competitors' ads on Black Friday ......

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