Content about Zappos.com

January 22, 2014

Zappos Couture’s website has a new look thanks to new artistic director Andre Leon Talley. Talley and Zappos Couture created the imagery for the new editorial in New York City's Industria Studios in December 2013.

January 6, 2014

Zappos is reportedly instituting a radical overhaul of its management structure that will eliminate traditional managers and flatten the corporate hierarchy, even eliminating internal job titles. According to the Washington Post, this management structure is known as a “holacracy.”

December 19, 2013

LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013, according to the Stella Monthly Ranking from the StellaService customer service analysis firm.

November 15, 2013

Red hot Pinterest is offering new functunality to third parties that will allow them to curate content and drive traffic to their sites, and major retailers such as Walmart, Target and Zappos are all over it.

May 29, 2013

Amazon has launched Login with Amazon, a new service that will enable the more than 200 million active Amazon customers to securely log in to apps, games and websites once without having to remember multiple passwords.

February 7, 2013

SAN FRANCISCO -- Social marketing platform Kenshoo Social said Wednesday that it has completed an integrated Facebook marketing campaign for Zappos and cloud-based social marketing platform, Shoutlet.

During a two-month test on a single-brand page, Zappos’ Facebook posts generated approximately 85,000 visits to its website. The traffic produced an average order value on par with its paid search and social marketing programs and achieved an average conversion rate of 1.75%.

January 18, 2013

Wegman’s, Whole Foods, Nordstrom and Men’s Wearhouse were among the 14 retailers included on the 2013 edition of Fortune’s 100 Best Companies to Work for.

January 16, 2012

A Monday report by Reuters said that online shoe retailer Zappos was hacked over the weekend, affecting 24 million customers in its database.

November 21, 2011

The NRF Foundation, the research and education arm of the National Retail Federation, has announced the top 10 retailers for excellent customer service selected by shoppers in the seventh annual NRF Foundation/American Express Customers’ Choice survey.

November 23, 2010

NRF has released its annual list of the top 10 retailers for customer service selected...

October 21, 2010

Online apparel and shoe retailer Zappos.com has launched its first mobile shopping app for the...

October 21, 2010

Online apparel and shoe retailer Zappos.com has launched its first mobile shopping app for the...

© 2014 Retailing Today. All Rights Reserved.